Take Control of Your Financial Future: Join Parachute Credit Counseling as a Financial Wellness Specialist!

Do you have a passion for helping others? Are you skilled in finance and committed to empowering individuals to achieve financial stability? Then Parachute Credit Counseling wants you! We’re currently seeking a dedicated and compassionate Financial Wellness Specialist to join our team.

At Parachute, we believe everyone deserves financial peace of mind. As a Financial Wellness Specialist, you’ll play a vital role in making that dream a reality for our clients. You’ll provide confidential financial counseling, education, and guidance to individuals and families facing budgeting, debt, and credit challenges.

Here’s what you’ll do:

  • Conduct personalized counseling sessions, helping clients create budgets, manage debt, and improve their overall financial situation.
  • Provide phone support, answering questions, scheduling appointments, and ensuring a positive first impression for our clients.
  • Assist with client intake procedures, gathering essential information with empathy and understanding.

To be a successful Financial Wellness Specialist, you’ll need:

  • A strong commitment to teamwork and collaboration.
  • Excellent communication skills, both written and oral, to explain complex financial concepts clearly.
  • Proficiency in Microsoft Word and Excel, with a willingness to learn other applications.
  • The ability to multi-task effectively and manage deadlines efficiently.
  • A keen eye for detail and strong basic math/accounting skills.
  • A passion for helping others and a desire to make a positive impact.
  • Prior case management and/or counseling experience is a plus, but not required.

We offer a competitive compensation package, including:

  • Hourly rate range of $17.00 – $20.00 with potential for growth.
  • Comprehensive benefits package including health insurance, 401(k) plan, paid time off, and more.
  • Opportunity for professional development with ongoing training and support.
  • Remote work availability one day a week with supplemental opportunities throughout the year.
  • The satisfaction of knowing you’re making a real difference in the lives of others.

Parachute is a non-profit organization with a rich history of helping individuals and families achieve financial stability. We offer a supportive and collaborative work environment where your skills and dedication are valued.

Ready to launch your career in financial wellness? We encourage you to apply! Please send your resume to robert.dunn@parachutecredit.org. Join us and help others take control of their financial future!

We’re Hiring a Financial Wellness Specialist!

We are excited to announce an opportunity to join the Parachute Team as a Financial Wellness Specialist. Please spread the word!

A Financial Wellness Specialist’s primary responsibility is to conduct counseling sessions with individuals and families regarding budgeting, debt and credit issues.  A Specialist will provide financial education and guidance while recommending various educational and community programs in order to improve clients’ financial situations.  Financial Wellness Specialist’s empower clients to take control of their financial lives, in an empathetic and compassionate manner, while always accounting for what will be in the client’s best interest based on the client’s unique situation. Financial Wellness Specialist’s also provide Counseling Intake support at the initial contact point for clients and all general incoming calls, requiring patience and positive energy.  Financial Wellness Specialists answer incoming calls, direct calls, greet clients and guests in-person at reception window.

Qualifications:

  • Strong teamwork skills essential
  • Knowledge of computer applications, with proficiency in Microsoft Word and Excel
  • Excellent oral and written communication skills
  • Ability to multi-task 
  • Must be able to work efficiently under strict deadlines/timeframes
  • Must attain educational certifications, as required
  • Position requires attention to detail and basic math/accounting skills
  • Prior case management and/or counseling experience helpful, or experience within Agency
  • Associate and/or Bachelor Degree preferred

About Parachute

Parachute is a non-profit, full-service credit counseling agency, providing confidential financial guidance, financial education, counseling and credit repayment assistance to consumers since 1965. Parachute helps consumers trim expenses, develop a spending plan and repay debts. Counseling is available at our Main Office in West Seneca, by telephone and online.

Hourly rate range for this position is $17.00 – $20.00. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications and other job-related reasons. We offer growth opportunities for professional development along with hourly pay increases. Other benefits include:

  • 401(k) Plan
  • Paid Holidays
  • Paid Personal Time Off (PTO)
  • Life and Disability Insurance
  • Health Insurance
  • Remote work availability one day a week with supplemental throughout the year

Please send resumes to:  robert.dunn@parachutecredit.org

We’re Hiring a Client Care Specialist!

We are excited to announce an opportunity to join the Parachute Team as a Client Care Specialist. Please spread the word!

Job Description

  Job Title: Client Care Specialist (full-time)  Supervisor: Executive Vice President

Summary

Client Care Specialists are the contact for most clients and creditors on a Debt Management Plan (DMP) with Parachute. A Specialist’s responsibilities include contact with clients and creditors, answering questions, addressing concerns, responding to proposals or other issues, assisting in the maintenance of other responsibilities and working proactively by collaborating with co-workers to better achieve successful completions of future active clients.

Qualifications

  • Strong teamwork skills essential
  • Knowledge of computer applications, with proficiency in Microsoft Word and Excel
  • Excellent oral and written communication skills
  • Ability to multi-task
  • Must be able to work efficiently under strict deadlines
  • Must attain educational certifications, as required
  • Position requires attention to detail and basic math/accounting skills
  • Prior case management and/or counseling experience helpful, or experience within Agency
  • Associate and/or bachelor’s degree preferred

About Parachute

Parachute is a non-profit, full-service credit counseling agency, providing confidential financial guidance, financial education, counseling and credit repayment assistance to consumers since 1965. Parachute helps consumers trim expenses, develop a spending plan and repay debts. Counseling is available at our Main Office in West Seneca, by telephone and online.

Hourly rate range for this position is $16.00 – $19.00. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications and other job-related reasons. Other benefits include:

  • 401(k) Plan
  • Paid Holidays
  • Paid Personal Time Off (PTO)
  • Life and Disability Insurance
  • Health Insurance
  • Remote work availability one day a week with supplemental throughout the year

Please send résumés to: scott.laughlin@parachutecredit.org