Valiant Battle to Achieve Student Loan Repayment Assistance Despite Persistent, Ongoing Attempts to Squash It

Latest News: August 2024 Financial Update

Parachute Credit Counseling Offers FREE Student Loan Counseling

While June brought good news for student loan repayment when a federal judge gave a largely favorable ruling to a resoundingly political move where 11 states filed lawsuits to halt repayment assistance for student loans—the most recent news is unfortunately less optimistic.

This week, President Biden was forced to formally file an appeal with the Supreme Court, asking the justices to step in and reverse the most recent federal court order challenging his SAVE plan which is his $156 billion student loan debt forgiveness plan that he has spent several years refining.

The president is hoping to reverse the most recent action which negatively impacts not only the eight million Americans enrolled in the SAVE plan, but other borrowers pursuing loan forgiveness and reduced payments under separate programs that aren’t even subject to the current legal challenges.

Student Loans have been a major issue these past ten years, with national student loan debt totaling over $1.7 trillion.   An entire generation of young people have been drowning as college costs rose exponentially—as did all living expenses—while salaries have not kept pace. Tens of thousands of local residents grapple with student loan repayment, financially and even more so, in understanding its many rules and complexities as well as its ever changing status. Parachute Credit Counseling, formerly known as Consumer Credit Counseling Service of Buffalo (CCCS), is the only organization in the Western New York region to offer free student loan counseling. Parachute strongly supports repayment assistance like the recently launched SAVE plan.

Under the SAVE plan, 8 million people are eligible for lower payments or potentially full debt forgiveness. The repayment plan calculates monthly loan payments based on income and family size as well as discretionary income. It has lowered the monthly repayment amounts for millions. Around half of the eligible borrowers saw their monthly payments drop to zero if they make/made under $16 an hour.

At present time, in response to the federal appeals court order, the Biden administration has placed more than eight million borrowers into an administrative forbearance. No payments are due during the forbearance period and no interest will accrue, but the forbearance will not count toward student loan forgiveness, including under Public Service Loan Forgiveness — an entirely separate program clearly authorized by Congress. And the Education Department has had to take down its online Income Driven Repayment (IDR) and Direct consolidation applications and pause IDR processing, even for borrowers not enrolled in SAVE, to update its systems and comply with the new court directive.

These latest actions are unwelcome and unhelpful for all, creating “widespread confusion and uncertainty,” according to Justice Department attorneys in their Supreme Court brief. “Indeed, as the Eighth Circuit acknowledged, this is unambiguously worse for all involved.”

Despite this forced “pause,” Parachute Credit Counseling continues to provide free student loan counseling and encourages WNY residents to use this time wisely by making an appointment for free counseling and working with a counselor to create a solid repayment plan—or even better, a plan for ongoing financial stability.

For many months, while all student loan news has focused on various court battles, it was recently announced that there will soon be even more news.

New Student Loan Forgiveness Plan Coming

This major new student loan forgiveness initiative is coming soon through an entirely separate program, expected to be released this fall. It is entirely separate from the SAVE plan, and will target relief to four categories of borrowers, including those who have experienced runaway interest and borrowers who first entered repayment at least 20 or 25 years ago.

There is no doubt that detractors will oppose this plan as well, but the president has not backed down on his promises to forgive student debt.

There is Good News

As previously mentioned:

Western New York residents are eligible for Free Student Loan Counseling at Parachute Credit Counseling.

Parachute Credit Counseling recommends that borrowers contact their office to enroll in the free Student Loan Counseling program, available to all residents of the eight counties of Western New York. Parachute’s Certified Financial Counselorshelp WNY residents consolidate their student loans and review other potential relief options and assistance with existing programs available to help borrowers reduce or eliminate their debt as well as help them in making payment plan arrangements. Call 716-712-2060 or visit https://parachutecreditcounseling.org/  for more information on our Student Loan Counseling Program.

Parachute also provides many other financial counseling services, from budgeting help to credit repair to buying a home. Nationally Certified Parachute counselors offer expert strategies for attaining financial stability, working with their clients every step of the way. Call 716-712-2060 or visit https://parachutecreditcounseling.org/  for information on financial counseling services.

Take Control of Your Financial Future: Join Parachute Credit Counseling as a Financial Wellness Specialist!

Do you have a passion for helping others? Are you skilled in finance and committed to empowering individuals to achieve financial stability? Then Parachute Credit Counseling wants you! We’re currently seeking a dedicated and compassionate Financial Wellness Specialist to join our team.

At Parachute, we believe everyone deserves financial peace of mind. As a Financial Wellness Specialist, you’ll play a vital role in making that dream a reality for our clients. You’ll provide confidential financial counseling, education, and guidance to individuals and families facing budgeting, debt, and credit challenges.

Here’s what you’ll do:

  • Conduct personalized counseling sessions, helping clients create budgets, manage debt, and improve their overall financial situation.
  • Provide phone support, answering questions, scheduling appointments, and ensuring a positive first impression for our clients.
  • Assist with client intake procedures, gathering essential information with empathy and understanding.

To be a successful Financial Wellness Specialist, you’ll need:

  • A strong commitment to teamwork and collaboration.
  • Excellent communication skills, both written and oral, to explain complex financial concepts clearly.
  • Proficiency in Microsoft Word and Excel, with a willingness to learn other applications.
  • The ability to multi-task effectively and manage deadlines efficiently.
  • A keen eye for detail and strong basic math/accounting skills.
  • A passion for helping others and a desire to make a positive impact.
  • Prior case management and/or counseling experience is a plus, but not required.

We offer a competitive compensation package, including:

  • Hourly rate range of $17.00 – $20.00 with potential for growth.
  • Comprehensive benefits package including health insurance, 401(k) plan, paid time off, and more.
  • Opportunity for professional development with ongoing training and support.
  • Remote work availability one day a week with supplemental opportunities throughout the year.
  • The satisfaction of knowing you’re making a real difference in the lives of others.

Parachute is a non-profit organization with a rich history of helping individuals and families achieve financial stability. We offer a supportive and collaborative work environment where your skills and dedication are valued.

Ready to launch your career in financial wellness? We encourage you to apply! Please send your resume to robert.dunn@parachutecredit.org. Join us and help others take control of their financial future!

Beware of Student Loan Scams!!

Latest News: July 2024 Financial Update

Parachute Credit Counseling Offers FREE Student Loan Counseling

Parachute Credit Counseling, formerly known as Consumer Credit Counseling Service of Buffalo (CCCS), is Western New York region’s premier organization providing our community with the best strategies to master their credit.

Today we issue an alert about new scams that are unfortunately gaining popularity in the student loan world.

Last week, the Federal Trade Commission (FTC) announced that they shut down another bogus company. Prosperity Benefit Services, which offered “complete” student loan forgiveness…for a fee, of course. Prosperity claimed that they had an affiliation with the U.S. Department of Education and that they would help clients receive quick loan forgiveness. Neither of their assertions were true.

The FTC has seen several other fraudulent student loan debt relief companies. They delivered an official warning last week. Here are red flags to watch out for:

  • Scammers use official-looking names, seals, and logos to make them seem more legit. Make sure you’re working with a federal student loan servicer that’s listed on the Department of Education’s website. (And use the contact information listed there too — scammers can spoof the numbers and names of legit servicers.)
  • Scammers charge an upfront fee. It’s illegal for companies to charge you before they help reduce or get rid of your student loan debt.
  • Scammers say they need your FSA ID login information. Never give out this information. If a scammer gets your FSA ID, they could cut you off from your loan servicer — or even steal your identity.

The Good News

New York residents are eligible for Free Student Loan Counseling at Parachute Credit Counseling.

Parachute Credit Counseling recommends that borrowers contact their office to enroll in the free Student Loan Counseling program, available to all residents of New York. Parachute’s Certified Financial Counselors help NY residents consolidate their student loans and review other potential relief options and assistance with existing programs available to help borrowers reduce or eliminate their debt as well as help them in making payment plan arrangements. Call 716-712-2060 or visit https://parachutecreditcounseling.org/  for more information on our Student Loan Counseling Program.

Parachute also provides many other financial counseling services, from budgeting help to credit repair to buying a home. Nationally Certified Parachute counselors offer expert strategies for attaining financial stability, working with their clients every step of the way. Call 716-712-2060 or visit https://parachutecreditcounseling.org/  for information on financial counseling services.

Attention Public Service Loan Forgiveness (PSLF) Borrowers!

We want to inform you of important changes regarding the Public Service Loan Forgiveness (PSLF) program if you have MOHELA as your loan servicer and have a PSLF Payment Tracker.

  • Starting May 1, 2024, MOHELA, in conjunction with the U.S. Department of Education (ED), will stop processing PSLF Employment Certification Forms. Consequently, your PSLF Tracker will no longer be accessible on your MOHELA account after April 30th. We strongly recommend that you download any pertinent PSLF information before this date.
  • From May-July 2024, you can still submit your forms by using the PSLF Help Tool and selecting “electronic signature” by your employer, but the response will be delayed. Unless you believe you will reach 120 qualifying payments during this period, we recommend you wait to file your Certification Forms until after the transition is completed.
  • Starting July 2024, the Department of Education will manage PSLF qualifying payment counts directly. A PSLF dashboard will be created on your Federal Student Aid (FSA) account at studentaid.gov. For more information, please visit StudentAid.gov/streamlining.

Please note that despite these changes, MOHELA will continue to provide all other loan servicing functions, including payment processing, billing, assistance with repayment plan applications, and handling requests for forbearance and deferment.

Review Your PSLF Information and Keep Records Before May 1, 2024! Check out this brief instruction video from our partners at EDCAP on how to save your information from Mohela: https://www.youtube.com/watch?v=i_C__uMjdU4

If you’re dealing with high interest debt payments as well, see what you can save with Parachute’s Debt Management Plan https://parachutecreditcounseling.org/dmp-calculator/

Would you like to meet one-on-one with one of our Financial Counselors to talk specifically about your Student Loans? Call us to schedule a FREE one-on-one session! 716-712-2060

Latest News: January 2024 Financial Update

Governor Hochul introduces legislation to protect New Yorkers from “bad actors” and medical debt;

New report highlights significant issues with student loan repayment after an unprecedented 3 year period

Parachute Credit Counseling Offers FREE Assistance and Counseling

Parachute Credit Counseling, formerly known as Consumer Credit Counseling Service of Buffalo (CCCS), is the Western New York region’s premier organization providing our community with the best strategies to master their credit. Today they announce a number of notable financial news items emerging this month. Along with these new items, Parachute reminds residents that beginning the new year with a financial “check up” is an invaluable service to their families and themselves.

Call 716-712-2060 or visit https://parachutecreditcounseling.org/  for more information.

The State of Student Loans

On October 1st, Americans resumed paying their student loans, after a 3 and a half year break in payments. Financial experts predicted issues with payments after such a long period, stating that about 20% of student loan borrowers had risk factors that indicated they could struggle when payments resume. These issues have been worse than predicted, confirmed when the Department of Education announced in December that nearly 9 million borrowers–roughly 40% of the 22 million borrowers who had bills due in October–missed their first student loan payment.

Outstanding student loan debt presently exceeds outstanding auto loan debt and credit card debt.

Earlier this month, the Consumer Financial Protection Bureau (CFPB)—the federal government agency that ensures that consumers are treated fairly by banks, lenders, and other financial companiesissued a report  on the agency’s monitoring activities of federal student loan servicers since the restart of required payments. Per the CFPB, many borrowers are making their first payment ever on their student loan, and many are also navigating their loan repayment options, including options that allow borrowers to make lower payments based on a percentage of their income. The report discusses challenges faced by borrowers with respect to contacting their servicer, enrolling in alternative repayment options, and billing statement errors. According to borrowers, there have been many problems navigating loan repayment since restarting on October 1st.

The CFPB pledges to work on this situation and to continue to carefully watch loan servicers and work with federal and state agencies to hold accountable those that violate laws protecting borrowers. The CFPB also has resources for student loan borrowers needing more information. Borrowers can also visit the Department of Education’s Federal Student Aid website for more information on restarting student loan payments. In addition, consumers can submit complaints about financial products or services by visiting the CFPB’s website or by calling (855) 411-CFPB (2372).

Parachute Credit Counseling recommends that borrowers contact their office to enroll in their free Student Loan Counseling program, available to all residents of the eight counties of Western New York. Parachute’s Certified Financial Counselors will help WNY residents consolidate their student loans and review other potential relief options and changes to existing programs available to help borrowers reduce or eliminate their debt as well as assist them in making payment plans. Call 716-712-2060 or visit https://parachutecreditcounseling.org/  for more information on our Student Loan Counseling Program and other financial counseling services we provide.

Proposed Consumer Protection Legislation

Governor Hochul has proposed a few pieces of new legislation designed to protect New York residents from unfair and negative business practices and from the all too common issue of medical debt.

Governor Hochul introduces consumer protection legislation

“Buy Now Pay Later” loans have become popular as a low-cost alternative to traditional credit products to pay for everyday and big-ticket purchases, but they remain unregulated and can charge hefty fees. Legislation proposed will require “Buy Now Pay Later” providers to get a license to operate in the state, and to authorize the New York State Department of Financial Services to propose and issue regulations for this rapidly growing industry.

The Governor has additionally called for increased protection measures that strengthen the state’s ability to enforce consumer protections and to penalize “bad actors”.

Governor Hochul introduces legislation to protect New Yorkers from medical debt

Medical debt is a critical issue for many, including over 700,000 New York residents who currently have medical debt in collections. Those with medical debt often forego necessary medical care and historically minimize important social determinants of health, including food, heat, and rent. Overall, this threatens the health and financial stability of New Yorkers. The proposed legislation will limit hospitals’ ability to sue patients earning less than 400 percent of the Federal Poverty Level ($120,000 for a family of four), helping to eliminate medical debt lawsuits filed against low-income New Yorkers. Per the Governor’s office, the legislation would also “expand hospital financial assistance programs for low-income New Yorkers, limit the size of monthly payments and interest charged for medical debt and implement other protections to improve access to financial assistance and mitigate the deleterious effects of medical debt on New Yorkers.”

Regional Bankruptcy Update

Bankruptcy rates up by 2.7%: first year-over-year increase for Buffalo since 2018

The Buffalo News recently reported a rise in bankruptcy filings, based on data from the federal bankruptcy court. According to financial experts at Parachute Credit Counseling, they have been seeing people with higher levels of debt which, coupled with higher interest rates, stagnant wages, and inflation can cause financial stress and instability. Bankruptcy can be attributed to some of these issues.

Parachute Financial Counselors assure the WNY community that, despite some environmental concerns, there are simple, proven techniques to facilitate economic security. Now is the time for borrowers to seek unbiased counseling. Parachute counselors will provide expert strategies for attaining financial stability including any financial assistance needed, from budgeting help to credit education, to buying a home. Call 716-712-2060 or visit https://parachutecreditcounseling.org/  for information on financial counseling services.

We’re Hiring a Financial Wellness Specialist!

We are excited to announce an opportunity to join the Parachute Team as a Financial Wellness Specialist. Please spread the word!

A Financial Wellness Specialist’s primary responsibility is to conduct counseling sessions with individuals and families regarding budgeting, debt and credit issues.  A Specialist will provide financial education and guidance while recommending various educational and community programs in order to improve clients’ financial situations.  Financial Wellness Specialist’s empower clients to take control of their financial lives, in an empathetic and compassionate manner, while always accounting for what will be in the client’s best interest based on the client’s unique situation. Financial Wellness Specialist’s also provide Counseling Intake support at the initial contact point for clients and all general incoming calls, requiring patience and positive energy.  Financial Wellness Specialists answer incoming calls, direct calls, greet clients and guests in-person at reception window.

Qualifications:

  • Strong teamwork skills essential
  • Knowledge of computer applications, with proficiency in Microsoft Word and Excel
  • Excellent oral and written communication skills
  • Ability to multi-task 
  • Must be able to work efficiently under strict deadlines/timeframes
  • Must attain educational certifications, as required
  • Position requires attention to detail and basic math/accounting skills
  • Prior case management and/or counseling experience helpful, or experience within Agency
  • Associate and/or Bachelor Degree preferred

About Parachute

Parachute is a non-profit, full-service credit counseling agency, providing confidential financial guidance, financial education, counseling and credit repayment assistance to consumers since 1965. Parachute helps consumers trim expenses, develop a spending plan and repay debts. Counseling is available at our Main Office in West Seneca, by telephone and online.

Hourly rate range for this position is $17.00 – $20.00. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications and other job-related reasons. We offer growth opportunities for professional development along with hourly pay increases. Other benefits include:

  • 401(k) Plan
  • Paid Holidays
  • Paid Personal Time Off (PTO)
  • Life and Disability Insurance
  • Health Insurance
  • Remote work availability one day a week with supplemental throughout the year

Please send resumes to:  robert.dunn@parachutecredit.org