Job Title: Reception Coordinator (Part-Time)
Summary:
As a Reception Coordinator, you’ll be the first point of contact for clients and all incoming calls, providing exceptional customer service with a positive and patient demeanor. Your responsibilities will include greeting clients, answering calls, scheduling appointments, and handling various administrative tasks.
Key Responsibilities:
- Client Interactions:
- Greet clients warmly and provide a welcoming atmosphere.
- Answer incoming calls promptly and direct callers to the appropriate department.
- Assess clients’ financial needs and schedule appropriate appointments.
- Provide pre-appointment information and collect necessary paperwork.
- Process client payments and paperwork.
- Administrative Tasks:
- Assist with data entering and processing.
- Perform opening and closing procedures to ensure security.
- Process incoming and outgoing mail.
- Prepare and send mass communication letters.
- Maintain a professional appearance of the reception area and counseling rooms.
- Complete other assigned projects.
Qualifications:
- Proficiency in Microsoft Word and Excel.
- Excellent oral and written communication skills.
- Skilled at prioritizing tasks.
- High School Diploma or GED equivalent required.
About Parachute
Parachute is a non-profit, full-service credit counseling agency, providing confidential financial guidance, financial education, counseling, and credit repayment assistance to consumers since 1965. Parachute helps consumers trim expenses, develop a spending plan, and repay debts. Counseling is available at our Main Office in West Seneca, by telephone, and online.
Hourly rate range for this position is $17.00. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons. We offer growth opportunities for professional development along with hourly pay increases. Other benefits include:
- Paid Personal Time Off (PTO)
- 401(k) Plan
- Paid Holidays
- Health Insurance
Please send resumes to robert.dunn@parachutecredit.org
